Privacy policy

At Level Up Protocol, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

🔍 What We Collect

When you visit our site or make a purchase, we may collect:

  • Personal Information: name, shipping/billing address, email, phone number

  • Order Info: products ordered, payment method (processed securely via third-party gateways)

  • Device Data: IP address, browser type, time zone, pages visited (via cookies or analytics tools)

💡 How We Use Your Info

We use your data to:

  • Process and ship your orders

  • Send order confirmations and shipping updates

  • Respond to customer support inquiries

  • Improve website functionality and experience

  • Send promotional emails (only if you’ve opted in — unsubscribe anytime)

🔒 How We Protect Your Info

Your information is securely stored and only accessible to trusted team members or partners (like payment processors and shipping carriers). We do not sell or rent your personal data — ever.

🍪 Cookies

We use cookies to personalize your experience, remember what’s in your cart, and track analytics. You can disable cookies in your browser settings, but some site features may not function properly.

✉️ Marketing

If you opt in to receive emails, we may send you promotions, product updates, or exclusive offers. You can unsubscribe at any time using the link at the bottom of any marketing email.

🔄 Your Rights

You can:

  • Request access to or correction of your personal data

  • Ask us to delete your information

  • Opt out of marketing communications at any time

To make a request, email us at hello@infinexstudios.com.

🌍 International Visitors

If you’re visiting from outside the U.S., your data may be transferred to and processed in the U.S. By using our site, you consent to this transfer.

🛠 Changes to This Policy

We may update this policy from time to time. The latest version will always be posted here with the updated effective date.

📬 Questions?

Email us at hello@infinexstudios.com if you have any questions or concerns about this policy or your personal information.